By Jennifer B. Kahnweiler, PhD
Berrett-Koehler Publishers, $17.95, 176 pages
“Quiet Influencers make the most of their focused conversations by setting up spaces and times to talk, strengthening their case, and being authentic and flexible. some Quiet Influencers shine in formal, planned conversations. Others are more comfortable in less structured environments.”
It is not always easy for introverts to be recognized for their contributions to the organizations for which they work. In Quiet Influence, Jennifer Kahnweiler draws on her varied experiences, ranging from elementary school counselor to executive coach, to advocate for that recognition, referring to introverts as Quiet Influencers. This book clearly focuses on six strengths of the introvert: taking quiet time, preparation, engaged listening, focused conversations, writing, and thoughtful use of social media. After the first chapters explain those strengths and their necessity for the health of the organization, the author provides a non-standardized assessment. This straightforward evaluation provides a QIQ (Quiet Influencer Quotient) score that is relevant, skill-based and applicable. The next chapters explain the nuances of each strength and provide exercises to practice and augment them. These chapters also include brief, concrete examples of how too intense a focus on the skills can become a detriment. The book flows from explanations to examples to exercises, keeping the reader engaged. All in all, this is a very practical and practicable read.
Reviewed by Mary-Lynne Monroe