by Site Owner | Feb 28, 2014 | Archived Reviews (pre-April 2020), Business & Investing
Simple and Practical Guide to Exceptional Customer Service By Steve Curtin Amacom, $17.95, 196 pages Steve Curtin’s Delight Your Customers draws from Curtin’s 20+ years at Marriott international. Curtin begins his book by explaining the difference between job function...
